CX Business Coach

Are you or a member of your team looking to improve and finesse your customer experience/relationship management? We can help with a one on one, personalised training program where we provide guidance on planning and relationship building with your clients.  

Our Coaching Program includes:

• Client/customer understanding and strategy onboarding.
• Weekly progress meetings, in person and/or online. 
• Monday email planning ahead the weeks customer focused tasks and goals.
• End of week check-in, what’s been achieved and tasks to complete. 
• On-call phone and email support.
• Weekly Progress Reporting to their Team Leader/Reporting Manager.

Our overall goal is to assist in improvements with planning and time management, create a clear and concise communication strategy whilst giving them the understanding of what valuable engagement really is. Think of this as ongoing, personalised training! 

We recommend a minimum 3-week schedule for this program, cancel anytime. 

This business investment into you or your staff upskilling includes over 4 hours of weekly planning and coaching, for as little as $300 per week!

Reach out today to see how we can set up a personalised plan to suit you and your team member.